RETURN/EXCHANGE

Returning or Exchanges at JSFASH.COM

Jsfash want you to be completely satisfied with your purchase online.

We hope you love what you ordered. But in case you don't --perhaps it's a little too big or the style just isn't you-- we'll send you a new size or style, or gladly offer returns within 30 days of receiving your order. Contact us info@jsfash.com within: 7 days of delivery. You can return your product for a different product, or a refund to the original payment method.

We offer Return on all items in any location. Note: return or exchange order buyer responsible for return shipping fee. 

Please contact us to begin the return and we will walk you through the process.

Please note the following exceptions to our return and exchange policy:

  • Final sale are final and cannot be returned only exchanged
  • Returned items must have be returned in original packaging.
  • Worn, altered or washed merchandise cannot be returned.
  • Sex Toys cannot be returned and are not eligible for a refund.

Upon receipt of the return jsfash.com reserves the right to deny a return if the merchandise does not meet the return policy requirement.

You have a maximum of 30 days from the date you receive your order to return an item.

You will only be reimbursed for products that are not washed, worn or damaged. All original tags must be attached.

Once your eligible for return, you will refunded within 3-5 business days of the date the package is received.

Refunds will take place via the original payment method selected for the order: the amount for the returned items will be credited to your account.

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